Jobs in germany - Job Opportunity in Germany For Arabic Speakers
In today's globalized job market, the demand for multilingual professionals is higher than ever. TELUS International, a global leader in business process outsourcing (BPO) and customer experience solutions, is offering an exciting job opportunity for Arabic speakers. If you're fluent in Arabic, possess good English skills, and are interested in working in Germany, keep reading to explore this remarkable job opportunity.
TELUS International
TELUS International is the worldwide arm of TELUS Corporation, one of Canada's largest telecommunications companies. TELUS International specializes in call center solutions and business process outsourcing (BPO) for major companies across various industries, including consumer electronics, finance, telecommunications, and public utilities. With a global network of call centers, we offer multilingual programs, robust and secure infrastructure, value-based pricing, skill-based resources, and exceptional customer service, all backed by TELUS, a multi-billion-dollar telecommunications company.
Job Title: Back Office Support with Arabic
Location: Essen, Germany
Responsibilities
As a Back Office Support specialist with Arabic language proficiency, you will be responsible for a range of vital tasks, including:
Back-Office Support: Your primary role will be to provide efficient back-office support.
Administrative Tasks: Taking over general administrative tasks to ensure smooth operations.
Online Support: Providing online support for specific customer needs and inquiries.
Quality Standards: Achieving and maintaining high-quality standards to meet customer expectations.
Required Qualifications
In order to be eligible for this position, you must satisfy the following prerequisites:
Fluency in Arabic: You should be proficient in both written and spoken Arabic.
English Proficiency: Good knowledge of the English language is required.
Valid Work Permit: You should have a valid work permit for EU citizenship.
Flexible Working Hours: Be prepared to work within a rotating shift system with flexible hours.
Back Office Affinity: An understanding and affinity with back-office services.
Customer Orientation: Possess a customer-oriented quality awareness.
Reliable and Efficient: Be reliable and efficient in your work approach.
Goal-Oriented: Have a goal-oriented approach to your work.
TELUS International provides an environment that values diversity, innovation, and customer-centric thinking. Joining our team means being part of a dynamic and collaborative workforce dedicated to delivering outstanding customer experiences.
Equal Employment Opportunity Statement
At TELUS International, we believe in providing equal employment opportunities. We encourage and welcome applications from individuals of all backgrounds, including people with disabilities. Our commitment to diversity and inclusion makes us stronger as a company and enables us to better serve our diverse customer base.
To apply for this exciting opportunity and to learn more about the position, please visit our careers page:
FAQs
Frequently Asked Questions (FAQs)
What is TELUS International?
TELUS International is the global arm of TELUS Corporation, a leading Canadian telecommunications company. TELUS International specializes in providing call center solutions and business process outsourcing (BPO) services to major companies in various industries.
What are the responsibilities of a Back Office Support specialist with Arabic at TELUS International in Germany?
Back Office Support specialists handle a range of tasks, including providing back-office support, managing administrative responsibilities, offering online support to customers, and ensuring high-quality standards.
What qualifications are required for this job opportunity?
To be eligible, you should be fluent in Arabic, have good knowledge of English, possess a valid work permit for EU citizenship, be open to flexible working hours, and have an affinity for back office services, customer-oriented quality awareness, and a goal-oriented work approach.
Is TELUS International an equal opportunity employer?
Yes, TELUS International is committed to providing equal employment opportunities to individuals from all backgrounds, including those with disabilities, fostering diversity and inclusion within the company.